Contact Our Team
Our support team is on hand to help with account queries, deposits and withdrawals, KYC checks, technical problems and general feedback. Need help with responsible-gambling tools, promo terms or navigating the casino and sportsbook? Our advisers offer fast, secure assistance by live chat and email, and can escalate account or payment queries to a dedicated team. Phone support and priority handling for verified VIPs. For complaints or specialist support we’ll guide you through the next steps promptly and clearly.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email for account, KYC and payments) |
| General enquiries | [email protected] (company queries and press) |
| Affiliate enquiries | [email protected] (onboarding, tracking and commissions) |
| Phone | +44 20 7946 0852 (Mon-Fri 09:00-18:00; calls may be recorded) |
| Working hours | Email & chat 24/7; phone Mon-Fri 09:00-18:00 (UK time) |
Support via Email
Email is our preferred contact method for detailed requests, account matters and any queries that need documents or explanations. Please send your message to [email protected] with a clear subject line and up‑to‑date contact details so we can process your case without delay. Attach any relevant files and include your account ID to help us resolve the issue more quickly.
Submit Your Inquiry
Response Time
Support response times vary by request. Most enquiries are answered within one business day, while simple questions via live chat or email are often resolved in minutes to a few hours. More complex issues, such as KYC checks or payout investigations, may take longer to investigate and resolve depending on their nature. We’ll keep you updated at every step.
Feedback
We’re keen to hear your feedback, suggestions or ideas to improve Daytona Spin. Tell us what works well and what could be better, as every comment is reviewed carefully by our team and helps shape future features, promotions and the overall user experience. Share your thoughts via live chat or email to [email protected] and we’ll consider them for upcoming updates.